Patient Resources
Everything you need before, during, and after your care, in one place.
New Patient Intake
After your appointment request is reviewed and approved, you receive a link to our secure intake system. This is where you complete registration, consent forms, and pre-visit paperwork, all in one place.
Completing everything before your visit means your evaluation time is focused entirely on you.
The intake link is sent directly to approved patients. If you have not started the process yet or want to understand how it works, visit our full guide.
Preparing for Your Visit
Before your visit, complete your intake paperwork. The online intake includes sections for your current and past medications and your prior treatment history. Filling these in thoroughly before your visit gives your provider a clinical foundation to work from and keeps your evaluation time focused on you.
If the medication list is long or difficult to recall, bring your medication bottles with you. Staff can help capture what is needed.
If you have paper records from a previous provider, bring those as well. Staff will scan them into your chart.
Also bring:
- Photo ID
- Insurance card (if applicable)
For in-person visits: See your location page for office address, parking, and directions.Find your location →
For telemedicine visits: See the telemedicine section below.
For College Station and Lufkin patients: Your evaluation is conducted via secure video with a remote provider, with staff on site to assist. See your College Station or Lufkin location page for full details.
Telemedicine: How to Connect
You will receive a secure link before your appointment. Click the link at your scheduled time to join.
What you need:
- A device with a camera and microphone (phone, tablet, or computer)
- A stable internet connection
- A private, quiet location
If you have trouble connecting: Call the office at (281) 290-8188 and we will help you get connected.
For more about how telemedicine works in our care model, including who qualifies and when it is available, visit the full telemedicine page.
Telemedicine at Everhealth →Prescriptions and Refills
Prescription refills are managed during your scheduled visits. Your provider reviews your progress, adjusts as needed, and sends prescriptions as part of that appointment.
This ensures your medications are actively managed as part of your ongoing care, not automatically renewed without clinical review.
Refills for controlled substances require a visit. This is standard clinical practice and is in place for your safety.
If you are concerned about running out of medication before your next visit, contact the office as soon as possible so we can help.
Billing and Insurance
We accept most major insurance plans and also see self-pay patients. Insurance is verified during the intake process before your first visit.
For a full list of accepted plans, self-pay rates, TMS pricing, and payment options, visit our Cost and Insurance page.
For billing questions, call the office at (281) 290-8188.
Articles and Educational Resources
Our providers write educational articles on topics including understanding conditions, how treatments work, whole-person strategies, and navigating psychiatric care. All articles are reviewed by our board-certified psychiatrist.
Your provider may recommend specific articles as part of your care. This is where you will find them.
Mental Health Screening Tools
We offer free, validated screening tools you can take on your own. No account needed, no data stored.
These tools can help you understand your symptoms and decide if it is time to talk to a provider. They are a starting point, not a diagnosis.
PHQ-9
Depression screening
GAD-7
Anxiety screening
ASRS
ADHD screening
PCL-5
PTSD screening
Patient Portal
An online patient portal is coming soon. When available, you will be able to access messages, records, and other features through a secure portal.
Contact Us
Office hours:Monday through Thursday, 9 AM to 5 PM. Friday, 9 AM to 4 PM.
For scheduling, prescription concerns, or general questions, call your office during business hours.
Office Phone Numbers
Department Contacts
Message turnaround times:
- During business hours: same day or next business day.
- After hours: within 24 to 48 hours.
- Weekends and holidays: when staff returns, typically by the end of the first business day.
We are not a crisis service. If you are experiencing a psychiatric emergency, please call 911, go to your nearest emergency room, or call the 988 Suicide and Crisis Lifeline.
For cancellation, no-show, and other practice policies, visit our Policies page.