To make an appointment call us at:
Tomball Office:       281-290-8188
South Loop Office: 713-808-9781
Bryan Office:         979-383-2074
Lufkin Office:        936-229-3621

Patient Rights & Responsibilities

In the course of care, a patient has both rights and responsibilities. Patients have the right to:

  • Be treated with respect and recognition of their dignity and right to privacy
  • Receive care that is considerate and respects their personal values and belief system
  • Personal privacy and confidentiality of information
  • Receive information about their insurance carrier’s services, practitioners, clinical guidelines, quality improvement program and consumer rights and responsibilities
  • Reasonable access to care, regardless of their race, religion, gender, sexual orientation, ethnicity, age or disability
  • Participate in an informed way in the decision making process regarding their treatment planning
  • A candid discussion with their treating professionals about appropriate or medically necessary treatment options for their condition regardless of cost or benefit coverage
  • Participate in treatment planning (If over the age of 12) and have family members participate in such planning
  • Individualized treatment including
  • Adequate and human services regardless of source(s) of financial support
  • Provision of services within the least restrictive environment possible
  • An Individualized treatment or program plan
  • Periodic review of the treatment or program plan
  • An adequate number of competent, qualified and experienced professional clinical staff to supervise and carry out the treatment or program plan
  • Participate in the consideration of ethical issues that arise in the provision of care and services, including conflict resolution
  • Designate a surrogate decision maker if they are incapable of understanding a proposed treatment or procedure, or are unable to communicate their wishes regarding care.
  • Be informed of rules and regulations concerning their own conduct
  • Request access to their Protected health Information (PHI) or other records that are in the possession of their insurance carrier
  • Request to inspect and obtain a copy of their PHI, to amend their PHI or to restrict the use of their PHI , and to receive an accounting of disclosures of PHI

Patients are responsible for:

  • Providing (to the extent possible) their treating clinician and their insurance carrier with information needed in order to receive appropriate care
  • Following plans and instructions for care that they have agreed on with their treating clinician 
  • Understanding their health problems and participating, to the best degree possible, in developing, with their treating clinician, mutually agreed upon treatment goals
To make an appointment call us at:
Tomball Office:      281-290-8188
South Loop Office: 713-808-9781
Bryan Office:          979-383-2074
Lufkin Office:         936-229-3621