To make an appointment call us at:
Tomball Office:       281-290-8188
South Loop Office: 713-808-9781
Bryan Office:         979-383-2074
Lufkin Office:        936-229-3621

FAQs - Frequently Asked Questions

We have compiled a list of questions that new patients often ask. We hope this will help answer your questions and concerns. For questions not found here, please feel free to contact our office. Because of  the large number of providers at Everhealth, we have appointments available everyday and have the capacity to accommodate your scheduling needs.

 

What Insurance plan does Everhealth accept?
I will be paying cash. How much does a visit cost?
What are your hours and location?
I have been advised to see a psychiatrist, however, I don’t think I need any medications. Should I still schedule a visit?
How early should I arrive for my appointment?
Why do I have to fill out all this paper work? Why can’t I just see the doctor and tell him about my problem?
How do I prepare for my first visit?
What if I need to cancel my appointment?
Can I be seen at your other location if I am not well and want to see the doctor?
What is your payment policy?
What if I have questions between appointments?
What if I have problems during off hours?

 

What Insurance plan does Everhealth accept?

We currently accept BCBS PPO, Medicare, Advantage Medicare Plans with Amerigroup and Cigna Texas Health Springs, Medicaid, Managed Medicaid with Amerigroup, Superior,and Cigna Star Plus.  For ‘Cash’ paying patients, we will provide a billing statement that you can submit to your insurance company for reimbursement.

 

I will be paying cash. How much does a visit cost?

Our initial office visit is $175.00 , payable at the time of check-in. Our follow-up visit fee is $75, payable at the time of check-in.   We only accept cash and credit card at this time. 

 

What are your hours and location?

Our regular hours are Monday - Thursday, 9 AM - 5 PM and Friday, 9 AM - 4 PM. Please click here for address and links to maps. 

 

I have been advised to see a psychiatrist, however, I don’t think I need any medications.  Should I still schedule a visit?

The purpose of the initial psychiatric visit is to make an assessment of the condition and then make appropriate treatment recommendations.  Medication is one of the treatment options among many options, such as individual counseling, family counseling, group therapy, stress management, life-style changes, exercise, etc.  Seeing a psychiatrist doesn’t necessarily mean that you will be prescribed medication automatically. 

 

How early should I arrive for my appointment?

If this is your first visit, please come at least one hour earlier to fill out all the appropriate paper work. For follow-up appointments, just try to be there on time.

 

Why do I have to fill out all this paper work? Why can’t I just see the doctor and tell him about my problem?

In order to make a proper diagnosis and to develop an appropriate treatment plan, the healthcare provider needs a detailed set of data from various aspects of your life pertaining to your current problem.  Some examples of the information you are required to fill out include: past and present treatment history, family history, general health history, developmental history, and brief psychiatric assessments to clarify the nature of current problem.  The initial paper work helps you organize this information in a format that is useful for the provider and hence makes your visit more productive.  The provider reviews this information with you and does further assessment. 

 

How do I prepare for my first visit?

Please visit our How to Prepare for your Visit page for information. 

 

What if I need to cancel my appointment?

We understand that things come up.  We ask that you cancel your appointment 24 hours prior to your scheduled appointment to avoid a $25.00 no-show fee.  We will be happy to reschedule your appointment to a time that is more convenient for you and your family.

 

Can I be seen at your other location if I am not well and want to see the doctor?

Yes, please call directly to the office you wish to be seen at for an appointment and inform the receptionist that you would like to be seen at that location.

 

What is your payment policy?

We request that all payments are made at the time of service.  This policy helps keep our billing costs down and our fees reasonable.

 

What if I have questions between appointments?

For scheduling, you may call the office and speak with the receptionist. For all other questions or concerns, leave a message with the office and someone will try to get back to you within 24 hours during work days.  If you have an emergency, please hang up and call 911. 

 

What if I have problems during off hours?

If it’s not urgent or life-threatening, please leave a message and we will get back to you when we return to the office.  If you have an urgent or life-threatening situation that arises during or outside of our normal business hours, please call 911.

 

New Patient Links:

New Patient Policies

Preparing for your First Visit

To make an appointment call us at:
Tomball Office:      281-290-8188
South Loop Office: 713-808-9781
Bryan Office:          979-383-2074
Lufkin Office:         936-229-3621